The Roles feature is being retired

We're removing the Roles feature from Kertos. This article explains what's changing, what happens to your existing Roles, and what to use instead.

Why

The "Roles" label sits right next to your access settings (the Basic and Admin permission groups), and that overlap regularly causes confusion about what the feature is actually for. Rather than keep two things that look like access control but aren't, we're consolidating into the permission groups and system-level assignments that already do the job. We're also actively looking at better ways to track access management across the app.

What's changing

• June 30th: new Role creation is turned off. Your existing Roles stay visible.

• August 15th: the Roles surface is removed.

What to use instead

• To manage who can access Kertos: use permission groups (Basic/Admin) in Users → Access level.

• To note a person's job title or responsibility: use positions (Users → Positions) or departments.

What happens to my existing Roles

Your current Roles remain readable until August 15th. That gives you time to move anything you want to keep before the feature is removed.

After August 15th, we'll keep your Role-related data for a 6-month grace period. Once that grace period ends, the data will be permanently deleted.

Need help moving your data?

If you have questions about these changes, contact support at support@kertos.io, and we'll help you navigate the transition.