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Platform Terms Glossary
Task Management
Task Management explained Creating Tasks Setting up Task NotificationsGiving permissions to team members
Organization
Working together in KertosInviting UsersCreating rolesAssigning Data Source AccessCreating Departments and Assigning Users
Integrations
Discovery
Tasks
Device Management
Human Resource Information Systems
Inventory
Inventorization of vendorsInventorization of systemsInventorization of assetsEU AI Act: Inventorization of AI use cases
Risks
Managing risksApplying controls to risks
Trust Center
Setting up your trust center
Incidents
Reporting incidents
KAI
KAI explainedPrinciples of AI at KertosInteracting with KAI
Compliance
Frameworks explainedManaging & implementing controlsCreating & managing policiesCompleting & assigning trainings
Privacy Management
Creating a RoPACreating TOMsCreating DPIAs
Data Subject Requests
DSRs explainedSetting up a request automationCreating DSRsProcessing DSRsClosing processed DSRs
API Reference
Ingress API Docs for DSRs Webhook API Docs for DSRs

Setting up a request automation

If DSR Automation is part of your Kertos Subscription, you can automate the processing of DSRs for certain systems. This means that Kertos automatically recognizes when a new DSR affects a system for which Automation is available and resolves the request accordingly. Automation is currently available for a growing list of systems. Talk to our Customer Success team for more information.

 

This article is about processing requests, i. e. fulfilling them. There are multiple options for facilitating automatic task creation in Kertos. See Creating Data Subject Requests for a more detailed explanation of how to do so. You can also automate the closing of requests.

 

 

1. In Kertos, go to “Systems”.

2. Locate the tool you want to enable DSR Automation for, e.g. Hubspot, and click on it.

 

 

3. In the System Detail view, scroll down to Request Automation.

4. Click "Enable Automation", which will expand two new fields

5. Enter

6. Enable Automation for the desired types of requests.

7. In case you enabled automatic deletion, define the time window for review after a deletion request has been made.

 

Once customer data has been removed from a tool automatically, it cannot be recovered. Therefore you have the option to allow for a review of the data during a specific period before the deletion request is executed.

 


 

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