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Platform Terms Glossary
Task Management
Task Management explained Creating Tasks Setting up Task NotificationsGiving permissions to team members
Organization
Working together in KertosInviting UsersCreating rolesAssigning System AccessCreating Departments and Assigning Users
Integrations
Discovery
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Device Management
Human Resource Information Systems
Inventory
Inventorization of vendorsInventorization of systemsInventorization of assetsEU AI Act: Inventorization of AI use cases
Risks
Managing risksApplying controls to risks
Trust Center
Setting up your trust center
Incidents
Reporting incidents
KAIA
KAIA explainedPrinciples of AI at Kertos
Interacting with KAIA
Compliance
Frameworks explainedManaging & implementing controlsCreating & managing policiesCompleting & assigning trainings
Privacy Management
Creating a RoPACreating TOMsCreating DPIAs
Data Subject Requests
API Reference
Ingress API Docs for DSRs Webhook API Docs for DSRs
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Principles of AI at Kertos

At Kertos, we believe that AI should empower, not overwhelm. KAIA, our AI-powered compliance agent, is designed to simplify complex regulatory frameworks with clarity, speed, and trust. Our commitment is to build AI that’s not just intelligent, but also ethical, transparent, and user-first. These principles guide how we design, train, and evolve KAIA within the Kertos platform.

These principles guide how we design, train, and evolve KAIA within the Kertos platform.

1. User-Centric Design

  • Ease of use: KAIA is intuitive, helpful, and context-aware. They guide users through workflows, answer questions, and perform tasks right where you work—no tab-switching required.
  • Seamless integration: KAIA is embedded into the Kertos platform interface, accessible with a single click whenever support is needed.

2. Transparency

  • Feedback-first: Every interaction can be rated. Your input helps us refine their knowledge, fill gaps, and improve their guidance over time.

3. Accuracy and Reliability

  • Continuously updated: Their knowledge evolves alongside legal changes, product improvements, and emerging standards.

4. Privacy and Security

  • Data protection by design: KAIA is hosted on secure infrastructure in Germany (AWS), and LLM models running across Europe, meeting strict EU data residency and processing requirements.
  • No training on user data: We never use customer data to train the model. Your interactions remain secure and confidential.
  • Regulatory alignment: KAIA supports and is developed in line with GDPR, ISO 27001, AI Act, and other relevant standards.

5. Ethical AI

  • Responsible AI Use: Kertos is dedicated to the ethical use of AI, ensuring that KAI’s functionalities promote lawful and moral compliance practices.

6. Support and Education

  • Knowledge that empowers: KAIA not only answers — they teach. Users gain insights into compliance best practices while completing their work.
  • Backed by real people: The Kertos team provides expert support to complement KAIA when needed, ensuring a complete user experience.

Alignment with Industry Standards

These principles have been developed in line with the NIST AI Risk Management Framework.

Meet KAIA: Your Trusted Compliance Companion

KAIA embodies our belief that compliance should be proactive, precise, and human-friendly. Through transparent, secure, and ethical AI, we’re enabling teams to manage risk and regulation with confidence — at scale.

Meet KAIA (Kertos Artificial Intelligence Agent) — the human-like AI agent inside Kertos. They are here to guide you through your compliance journey, offering expert knowledge, proactive support, and intelligent task assistance for frameworks like ISO 27001, GDPR, and the EU AI Act. Built with trust, transparency, and usability at its core, KAIA is transforming how companies approach risk and regulation.

 

We can’t wait for you to get started with KAIA.

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